IBPS Clerk Recruitment 2026 Notification OUT for 11,403 Posts, CRP CSA-XVI – Apply Online for Customer Service Associates

Published on: 01/08/2026
IBPS Clerk Recruitment 2026 Notification OUT for 11,403 Posts, CRP CSA-XVI – Apply Online for Customer Service Associates
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IBPS Clerk Recruitment 2026: The Institute of Banking Personnel Selection (IBPS) has officially released the IBPS Clerk Recruitment 2026 Notification under CRP CSA-XVI (Common Recruitment Process for Customer Service Associates). This recruitment drive aims to fill 11,403 Customer Service Associate (CSA) vacancies in participating Public Sector Banks across India. Eligible graduates can submit their online application from 1 August 2026 to 21 August 2026 through the official IBPS portal. The recruitment process consists of Preliminary Examination, Main Examination, and Provisional Allotment. IBPS Clerk Recruitment 2026 Notification OUT for 11,403 Posts, CRP CSA-XVI – Apply Online for Customer Service Associates.

IBPS Clerk Recruitment Notification 2026 Pdf

Are you also waiting for IBPS Clerk Recruitment 2026 Notification? If yes, then now you can apply your form. Because today the Institute of Banking Personnel Selection (IBPS) has released the notification for the Clerk Post. For more news and updates recruitment, read the section given below. This is a big opportunity for candidates who are seeking Job in Institute of Banking Personnel Selection (IBPS). Because the Recruitment notification is released for waiting candidates. Also, on this page, check the complete details of IBPS Clerk Post, like the starting date of the application form, eligibility details, Fee & Pay Scale, etc.

IBPS Clerk Recruitment 2026 Overview

OrganizationInstitute of Banking Personnel Selection (IBPS)
Post NameCustomer Service Associate (CSA) / Clerk
Total Post11,403 Posts
Advt. No.CRP CSA XVI
Pay ScaleRs. 24,050 – 64,480/-
Apply Last Date21 August 2026
Job LocationAll Over India
Apply ModeOnline
Official Websitewww.ibps.in

Important Dates

ActivityDates
Notification Released Date1 August 2026
Apply Online Start Date1 August 2026
Apply Online Last Date21 August 2026
Payment of Application Fees Last Date21 August 2026
Edit Window for Candidates to Modify/ Correct Application
Form (including online payment for Edit)
For 2 days after closure of
Registration (will be notified on
Official IBPS website)
Conduct of Pre-Examination Training (PET)September, 2026
Download of call letters for Online examination – PreliminarySeptember, 2026
Online Examination – PreliminaryOctober, 2026
Result of Online examination – PreliminaryNovember, 2026
Download of Call letter for Online examination – MainNovember, 2026
Online Examination – MainDecember, 2026
Provisional AllotmentMarch, 2027

Application Fee

CategoryApplication Fee
GEN / OBC / EWSRs. 850 /- (inclusive of GST)
SC / ST / PWD / ESM / DESMRs. 175/- (inclusive of GST)
Payment ModeOnline

Age Limit as on 01/08/2026

CriteriaAge Limit
Minimum Age20 Years
Maximum Age28 Years
  • A candidate must have been born not earlier than 02.08.1998 and not later than 01.08.2006 (both dates inclusive).

Age Relaxation:

CategoryAge Relaxation
Scheduled Caste/Scheduled Tribe5 years
Other Backward Classes (Non-Creamy
Layer)
3 years
Persons With Benchmark Disabilities (PWBD)10 Years
Ex-Servicemen (ESM) / Disabled ExServicemen (DESM)actual period of service rendered in the
defence forces + 3 years (8 years for
Disabled Ex-Servicemen belonging to
SC/ST) subject to a maximum age limit
of 50 years
Widows, divorced women and women
legally separated from their husbands who
have not remarried
Age concession upto the age of 35 years
for General/EWS, 38 years for OBC and
40 years for SC/ST candidates

IBPS Clerk Recruitment 2026 Basic Pay Scale

  • Rs.24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400- 4400/1-61800-2680/1-64480 The CSA will be eligible for allowances & perquisites as per rules of the Participating Bank in force from time to time.

IBPS Clerk Recruitment 2026 Vacancy Details

Post NameVacancy
Customer Service Associate (CSA) / Clerk11403

IBPS Clerk Recruitment 2026 Educational Qualification

  • A Degree (Graduation) in any discipline from a University recognised by the Govt. Of India or any equivalent qualification recognized as such by the Central Government.
  • The candidate must possess valid Mark-sheet / Degree Certificate that he/ she is a graduate on the day he / she registers and indicate the percentage of marks obtained in Graduation while registering online.
  • The candidates applying for vacancies of a particular State/UT, should be proficient in (reading, writing, speaking and understanding) the specified / opted local language of that State/UT (mentioned in the list provided for each Sate/ UT as per Annexure III).
  • May kindly refer to clause ‘H’ (Local Language Proficiency Test (LLPT)) for further details.

Computer Literacy:

  • Operating and working knowledge in computer systems is mandatory i.e. candidates should have Certificate/Diploma/Degree in computer operations/Language/ should have studied Computer / Information Technology as one of the subjects in the High School/College/Institute.
  • Note: All the educational qualifications mentioned should be from a University/ Institution/ Board recognised by Govt. Of India/ approved by Govt. Regulatory Bodies and the final result should have been declared on or before 21.08.2026.
  • Proper document from Board / University for having declared the result on or before 21.08.2026 has to be submitted at the time of joining.

IBPS Clerk Recruitment 2026 Structure of Examination

Preliminary Examination (Objective Test):

Name of TestsMedium of
Examination
No. of
Questions
Maximum
Marks
Time allotted for
each test
(Separately timed)
English
Language
English303020 minutes
Numerical
Ability
353520 minutes
Reasoning
Ability
353520 minutes
Total10010060 minutes

Main Examination (Objective Test):

Name of Tests
(NOT BY
SEQUENCE)
Medium of
Examination
No. of
Questions
Maximum
Marks
Time allotted
for each test
(Separately
timed)
General/ Financial
Awareness
405020 minutes
General EnglishEnglish404035 minutes
Reasoning Ability406035 minutes
Quantitative
Aptitude
405035 minutes
Total160200125 minutes

IBPS Clerk Recruitment 2026 Selection Process

  • Online Preliminary Examination
  • Online Main Examination
  • Local Language Proficiency Test (LLPT)
  • Document Verification
  • Medical Examination

IBPS Clerk Recruitment 2026 Important Instructions

  • Candidates will have to invariably produce the requisite documents such as valid call letter, a photocopy of photo-identity proof along with the original bearing the same name as it appears on the online submitted application form etc. at the time of online examinations (Preliminary & Main).
  • No document shall be directly sent to IBPS by candidates before or after the online examinations (Preliminary & Main).
  • During online preliminary examination the call letter and copy of Photo ID proof will not be collected at the examination venue.
  • These will be duly authenticated/stamped by the examination venue staff functionaries and handed over back to the candidates.
  • The candidates will be required to bring to the Online Main Examination, the authenticated/stamped call letter and authenticated/stamped copy of photo ID proof of Online Preliminary examination along with the call letter and other requisite documents of Main examination.
  • However, candidates need to submit the scribe form (wherever applicable) during the online preliminary examination as well as the main examination.
  • Candidates who do not bring the authenticated/ stamped call letter of online preliminary examination and authenticated/ stamped photocopy of ID proof at the time of main examination will not be allowed to appear for the main examination.
  • Candidates need to bring one additional photograph (same as pasted on call letter) along with the call letter and other requisite documents as per information provided in the information handout and call letter.
  • Candidates reporting without photograph pasted on call letter or without one additional photograph (same as pasted on call letter) will not be allowed to appear for the examination.
  • Before applying for the post, the candidate should ensure that he/she fulfils the eligibility and other norms mentioned in this notification.
  • Candidates are therefore advised to carefully read this notification and follow all the instructions given for submitting online application form.
  • Those candidates who have been debarred from appearing in CRP examinations for specified periods in terms of the written communication made to that effect by IBPS, may act accordingly.
  • A Candidate’s admission to the Online Preliminary examination/ shortlisting for Main examination/ admission to the Main examination and subsequent processes is strictly provisional.
  • The mere fact that the call letter(s)/ provisional allotment has been issued to the candidate does not imply that his/ her candidature has been finally cleared by IBPS/ Participating Bank.
  • IBPS/ Participating Banks would be free to reject any application, at any stage of the selection process, cancel the candidature of the candidate in case it is detected at any stage that a candidate does not fulfill the eligibility norms and/or that he/she has furnished any incorrect/false information/certificate/documents or has suppressed any material fact.
  • If candidature of any candidate is rejected for any reason according to the terms and conditions of this notification, no further representation in this regard will be entertained.
  • Such decisions shall be final and binding on the candidate.
  • If any of these shortcomings is/are detected after appointment in a Participating Bank, his/her services are liable to be summarily terminated.
  • Decision of Nodal Banks/Participating Banks/ IBPS in all matters regarding eligibility of the candidate, the stages at which such scrutiny of eligibility is to be undertaken, qualifications and other eligibility norms, the documents to be produced for the purpose of the conduct of Examination, verification etc. and any other matter relating to CRP CSAXVI will be final and binding on the candidate.
  • No correspondence or personal enquiries shall be entertained by IBPS/ Participating Banks in this regard.
  • IBPS/ Nodal Bank/ Participating Banks take no responsibility to receive/ collect any certificate/remittance/ document sent separately.
  • The scribe arranged by the candidate should not be a candidate himself/herself for the online examination (CRP CSA-XVI).
  • If violation of the above is detected at any stage of the selection process, candidature for CRP of both the candidate and the scribe will be cancelled.
  • A scribe can act as Scribe only for one candidate for CRP CSA-XVI process.
  • If violation of the same is detected at any stage of the selection process, candidature of the candidates for CRP will be cancelled and scribe will be debarred from future CRP examinations.
  • Please ensure that the scribe that you select should not have appeared as a scribe with a candidate who was debarred in CRP Examinations.
  • The scribe also should not have appeared as a candidate who was debarred in CRP Examinations.
  • Online applications once registered will not be allowed to be withdrawn and/or the application fee/ intimation charges once paid will not be refunded nor be held in reserve for any other examination.
  • Any resulting dispute arising out of this notification including the recruitment process shall be subject to the sole jurisdiction of the Courts situated at Mumbai.
  • The candidate should indicate in the online application the State to which he/she opts for provisional allotment on selection.
  • The option once exercised will be irrevocable.
  • Any canvassing or creating influence for undue advantage shall lead to disqualification from the selection process.
  • Any request for change of date, time and venue for Online Examination (Preliminary & Main) will not be entertained.

How To Apply IBPS Clerk Online Form 2026?

  • Visit the official IBPS website.
  • Click on CRP CSA-XVI (Customer Service Associate) recruitment.
  • Register using your email ID and mobile number.
  • Fill in all personal, educational, and communication details.
  • Upload the required documents.
  • Pay the application fee online.
  • Preview the application carefully.
  • Submit the application form.
  • Download and print the confirmation page for future reference.

IBPS Clerk Recruitment 2026 Important Links

APPLY LINKClick Here
OFFICIAL NOTIFICATIONClick Here
OFFICIAL WEBSITEClick Here

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IBPS Clerk Recruitment 2026 FAQs

Answer: IBPS has announced 11,403 Customer Service Associate (CSA) vacancies.

Answer: Online applications will be accepted from 1 August 2026 to 21 August 2026.

Answer: Candidates must possess a Bachelor’s Degree from a recognized university.

Answer: Candidates should be 20 to 28 years of age, with relaxation for reserved categories.

Answer: Selection includes a Preliminary Examination, Main Examination, and Provisional Allotment.

Answer: ₹175 for SC/ST/PwBD candidates and ₹850 for General/OBC/EWS candidates.

Answer: No. There is no interview for the IBPS Clerk/Customer Service Associate recruitment. Selection is based on the Main Examination merit.

Author

  • Hello and welcome! I'm Rakesh Kumar Chauhan, founder and author of class24jobnews.com. Since 2026, I've been committed to providing candidates with accurate and timely job information so they can stay informed and make confident career decisions. Focusing on government and private sector opportunities, my goal is to simplify the job search process through reliable updates and clear guidance. Thank you for visiting our website, and I hope class24jobnews.com will be a useful resource on your career journey.

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